Unimart

I was walking to Uni mart with my 2 kids when a car pulled in with 2 people and I happened to know the people that got out. I said hello and then my kids and I went in to the store.

They followed us in because the female said she had to use the restroom. Once inside the store I went to the lottery machine and put $20 inside and my kids picked out a candy bar. The people I knew (which I was not with before or after the incident at store) were talking to me while I was playing the machine and the gentleman asked me for 2 dollars for a lottery ticket which I gave him the 2 dollars. Meanwhile the other person was in the bathroom and then I cashed out my ticket and turned it in to the cashier.

Well when we walked outside there was a police officer asking who drove the car in parking lot and also said who has the name Londa and he talked to the owners of the car and my kids and I walked home. Then 2 days later I walked in to get a morning coffee and the employee very unprofessionally said in front of a half a dozen other customers "Your not allowed in here". I asked why and she said due to the incident the other night which I figured had to do with the 2 people the cop stopped.

I was very upset that she yelled it were every other customer heard since *** nothing to do with them, u it is a person matter, very very unprofessional. I would like to file a grievance on the employee since she made me very embarrassed.

I have to lodge a complaint about the Uni Mart store located on Warrensville Center Rd. and Fairmount Blvd.

in University Heights, OH. That is store number 266. The woman who manages that now has the most surly and unwelcoming attitude I have ever seen in the 20 years I have been using this store. I stop in there nearly every morning on the way to work.

The manager is usually in the back office sitting. After hearing me enter she will wait some time before saying “I’ll be right there.” I can see her in the back area just sitting. After some time more, she reluctantly gets up and come and goes behind the counter without a word. Her attitude when serving a customer can only be described as much more than merely rude but hostile.

And some months she hired a new employee, a younger heavy-set woman whose attitude is even worse than the manager’s. If you will check the video tape from Oct 9th between 2:30 and 2:45 PM you will see a shining example of her extremely nasty attitude toward customers. She threw my purchase down on the counter disdainfully, she sighed and rolled her eyes because she first handed me the wrong product and was angry when she had to turn “all the way” around and retrieve the right purchase item.

Both of these employees are unfit. But, because a fish stinks from the head down, this rude, surly, hostile behavior is only in following the manager’s own totally unprofessional demeanor, attitude, and behavior.

today i witnessed an elderly black gentleman, approximately 70 years of age,come into store for ciggarettes. The lady behind counter named LEXIE was extremely rude to him.

he was so flustered by her behavior that he asked for the wrong kind of ciggarettes. he explained that he made a mistake and would like the correct kind and he would be happy to pay any difference... she rudely said he would need to walk outside and ask manager who was outside smoking for refund. he said that would be too much walking for him to do because he was obviously old and shaky.

she was nasty and said that was the only way. the man on the *** of tears just left store with smokes he did not want.

as he was leaving i was in store and heard lexie say "that *** will learn to ask for the right kind next time" i left without purchasing anything. i will never give that racial store my business ever again